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We’re available Monday – Friday 8:00 a.m. – 5:00 p.m. CST
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How do I
contact Cabell Publishing?
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Cabell Publishing |
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| P O Box
5428 |
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| Beaumont,
Texas 77726 |
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| Phone:
409-898-0575 or 409-291-2936 |
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How do I order?
Sheree Crosby, Customer Care Representative
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Payment Methods?
| Pay Online: |
We accept all major credit cards.
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| Checks payable to: |
Cabell Publishing
(via
mail only) |
| Purchase Orders:
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We accept purchase orders via mail, email, or fax.
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Payment is due within 90 days upon receiving shipment or access. Nonpayment will result in a loss of access to the electronic
database and a contact the department head. The dean will be contacted after 120 days and a late fee will be added.
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Shipping Cost?
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Prices: |
Shipping
Method |
Use when
shipping to: |
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Free |
Media mail |
USA, All
Others not an Educational Facility or Library |
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15% |
UPS Ground |
USA, Physical
address required |
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20% |
2/3 Days/FedEx |
USA, Physical
address required |
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30% |
Overnight |
USA, Fed Ex,
Physical address required |
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$60 |
Surface Mail |
Foreign |
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$150 |
Air Mail |
Foreign |
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$200 |
Global
Priority |
Foreign |
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Please note: These rates are subject to change according to postal rates.
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Problems with an order?
Can I return my order?
General
Returns Policy:
Individuals have sixty (60) days from the date of purchase to return items in saleable condition. All volumes must be returned in good condition
or a penalty will be enforced. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted.
For your protection, we recommend using a traceable shipping method or insured Parcel Post.
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What is an Institutional Site License?
A site license grants an entire university access to our electronic directories. It is accessed through IP
and Subnet Mask addresses. A one or two year subscription that is continuously updated can be purchased.
What is an IP and Subnet Mask Address?
IP stands for Internet Protocol. All computers across the internet are assigned a unique identifier called an IP address.
IP addresses are similar to street addresses so other computers can locate them. For example, an IP address may look
something like: 56.234.22.12. An IP address is characterized by four sets of numbers between 0 and 255, each separated
by periods. Your IT Department can help you with this.
How can I get a free trial?
A 14 day or 15 journals free trial are available upon request through our website. You can request a free
trial by filling out the required fields on our request form here or through our home page at
www.cabells.com and select Free Trial.
How can I recommend a journal?
To recommend a journal, please complete the form at
http://www.cabells.com/recom.aspx
Once we have received your journal recommendation, we will research the information you provided and
submit to our Review Board.
Once the Review Board has made a decision regarding the journal, you will be contacted with the results.
Should the journal be accepted, the editor will be contacted and provided with further instructions. You should hear back from us within three months.
The Review Board meets during the months of February, May, August and November.
Suggestions?
If you
have suggestions regarding our website, please contact us at
409-291-2936 or 409-898-0575 or email:
Publish@Cabells.com. We welcome feedback from our customers.
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